![]() The acquisition costs were higher, the gas mileage was lower, and maintenance was higher, which didn’t get offset by higher resell values. “When you reviewed total cost of ownership, it made no sense to have an entire fleet of trucks. Most of the deliveries are hot-shot (on-demand) that have a few smaller items,” said Gaudet. ![]() “Switching to smaller vehicles was a no-brainer. Recent rightsizing has also played a major role in how AutoZone’s fleet operates.ĪutoZone found that it could accomplish the same tasks its fleet was conducting with smaller vehicles. However, vehicle wraps still appear on the company’s tractor-trailer units in AutoZone’s supply chain and the company’s maintenance vehicles. This decision reduced accident claims by millions of dollars, according to Gaudet. This focus on personal use follows suit with a major company change that was made 10 years ago: the decision to remove branding from its fleet in 2008. This gives the driver a real-time opportunity to fix the behavior before it hits the exception report so the drivers start to correct the behavior to keep off the reporting,” he said. “The in-cab coaching provides immediate alerts to things like speeding, harsh braking, etc. Improvements in safety from this came in the form of in-cab coaching, as well as an increased focus on safety from senior management. “The reporting is used to keep the topic top of mind as the store managers can use the reporting to identify and coach on specific driving behaviors.” “We have our own business intelligence product that allows us to publish reporting to all levels of management,” added Gaudet. When the data is tracked and observed, Gaudet said that the aforementioned exception reporting is shared with field management to identify and correct bad driving behaviors. “We have the ability to monitor miles driven, when driving is happening, if driving is for business purposes, the style of driving (speed, aggressive starts, harsh braking), vehicle idling, etc.” “AutoZone has a few fleet policies around personal use which help control costs, but we also utilize a lot of exception reporting to identify outliers,” said Gaudet. The company has focused on personal-use policies as a means to control costs.Ĭlay Gaudet, fleet manager for AutoZone, said there are numerous ways the company controls costs, which includes changing vehicle sizes, employing technology such as telematics, leveraging the OEMs, focusing on driver safety, and sticking to a cost-of-ownership model.Īnother methodology that AutoZone credits to greatly curbing fleet costs involves policies that surround personal use of company vehicles.The company’s fleet has moved away from strictly pickups, to a more varied portfolio that includes small cars and cargo vans.Please be aware that any emails sent for requests not related to a disability (such as application status, etc.) will not receive a response.AutoZone has revamped the way its fleet operates over the last several years. ![]()
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